While it's tempting to believe that a small business owner should be able to accommodate even the most demanding of clients, there will be circumstances where you simply have no choice but to fire them. So, how do you terminate a professional relationship without jeopardizing your... Continue
Remember that time of the year when you sat in your manager's office and they proceeded to go through the highlights reel for that year — the good, the bad, and the areas that could use a little improvement? Although many employees dread the annual performance review, it gave... Continue
Here's the trick for having a great relationship with your accountant: Don't think about what she can be doing for you. Instead, ask yourself, what more can you be doing for her? Seems contrarian, doesn't it? You probably think, like most people, that your accountant is the... Continue
Revenue is the lifeblood of any business. Without money, you can't keep your doors open. There are a lot of ways to avoid that fate. For small businesses dependent on sales, one of the best ways is to hire exceptional salespeople. Hiring any new employee for your small... Continue
One reason some small businesses fail is that new entrepreneurs can get so excited about the creative side of the enterprise that they neglect some of the basics of setting up and running a business. If you started your small business basically... Continue
When you first started your small business, you were probably overjoyed when you landed your first customer. You were grateful for the work, and their belief in you validated the reason you became your own boss. Then you got your first bad client... Continue
