I used to think that being a successful small business owner meant that I had to hustle 24 hours of the day, literally. I woke to hustle. I fell asleep to hustle. I dreamed about to-do lists and hatched plans in the shower. That is, until... Continue
We get it. You don’t have time to survey every customer who walks through the door or visits your online shop. Business management is hard enough for business owners without having to sift through a pile of feedback cards, tweets, and... Continue
Time is money when it comes to running a business. So when you sit down to write a business letter, it is crucial that you get to the point as quickly as possible and make your case in a concise and professional... Continue
You may have encountered "The Angry Employee" spouting barbs and insults from their cubicle back when you were at your 9 to 5. You know the type. They kicked the table during meetings, slammed down the phone after a misunderstanding with a... Continue
When you first started your small business, you were probably overjoyed when you landed your first customer. You were grateful for the work, and their belief in you validated the reason you became your own boss.... Continue
Many small business owners wonder, “Do I need liability insurance for my business?” The quick answer is that you probably do.
A more thoughtful answer is that it depends on what type of business you run and the agreements you set with... Continue
Social media can offer a valuable way for small business owners to connect meaningfully with customers and promote their businesses. But engaging in social media also comes with risks. An ill-advised tweet from your account or a Facebook... Continue
Starting a business is risky. New business owners have to deal with many uncertainties, such as whether clients will find value in their offering, whether they'll be able to turn a profit, and what they'll do if the business... Continue
What creates the nooks and crannies in Thomas' English Muffins? What is the recipe for Coca-Cola? What algorithm makes Google the number-one search engine? The answers to these questions are closely guarded trade secrets.
Almost all... Continue