The U.S. Equal Employment Opportunity Commission (EEOC) enforces federal laws that protect job candidates and employees from discrimination. So, what are illegal questions to ask in an interview? You should avoid asking job interview questions about:
- Age
- Disability
- Genetic information
- Race or ethnicity
- Sex
- Gender identity or sexual orientation
- Citizenship status
- National origin
- Religion
- Marital status
- Having children
- Pregnancy
- Family status
You can stay in the EEOC’s good graces by avoiding questions that can appear to be discriminatory.
Sometimes, though, you may need to cover some sensitive topics—like availability, legal convictions, private employment, physical health, and education — to decide if a candidate fits your job requirements. When you do, be careful about how you discuss them. Specifically ask candidates about their ability to carry out exact tasks and responsibilities that relate to the job.
Here are some good rules of thumb to avoid the appearance of discrimination when hiring:
- Stay away from anything that isn’t related directly to the job.
- Resist the temptation to delve into personal conversation.
- Don’t ask about anything you can learn from another source or in another way.
- Be direct about what traits and skills they’d need for the role and ask the candidate to speak to those things.
8 Illegal Interview Questions You DON’T Want to Ask
What are some questions interviewers cannot ask? While some illegal questions like “How old are you?” are more obvious, others are less so. Some questions masquerade as “cultural fit” questions, and others simply pop up when you let the interview meander off into small talk. A job candidate may file a complaint with the EEOC if questions like the one’s below are asked:
1. “What Part of Town Do You Live In?”
This seems like a harmless question — one that would be asked out of curiosity — but it could be interpreted as an attempt to figure out if a candidate lives in a part of town where mostly minorities live. It’s best to avoid it. If you want to know whether they live nearby because punctuality is important to you and traffic is heavy where you are, then ask candidates if there’s any reason they might not arrive to work on time each day.
2. “What Class Were You in at Rydell High?”
While you may ask a question like this simply because you found something in common with your candidate, it’s no longer innocent when you go in a direction that could help you figure out their age. The Age Discrimination in Employment Act (ADEA) prohibits any interview questions that could indicate age discrimination. However, you can ask them if they have a high school diploma and what university or college degree they have.
3. “Being a Start-Up, We Tend to Have Younger Managers. Would That Be a Problem?”
This is another indicator of potential age discrimination. While it may seem like a valid question about whether you and the candidate will work well together, by asking this question in this way, you imply that you’ve noticed the applicant’s age and see it as a potential reason not to hire them. A better way to ask this is by leaving out references to age altogether. You could say, “Would you be comfortable taking direction from someone who has less on-paper business experience than you do?”
4. “When Was The Last Time You Used Drugs?”
Businesses are not allowed to discriminate against recovering addicts or people who take prescription drugs for health conditions, so your questions must pertain to the current use of illegal drugs. Better yet, follow the rule of thumb not to ask something you can learn from another source. Strike this question from your interview list altogether and simply ask candidates whether they are comfortable taking a drug test prior to and during their employment.
5. “Have You Ever Had a Brush With the Law?”
Asking candidates for information about their arrest record is a no-go zone. The EEOC notes that statistically some minorities are arrested more often, so a question like this could lead to underlying racial discrimination. If you need to assess whether your accounting candidate is trustworthy, you can ask if they’ve ever been convicted of fraud. Ask references whether the candidate was ever disciplined for violating company policy.
6. “I Hear An Accent. Where Are You From?”
You may just be curious, but when it comes to national origin discrimination, this question is a red flag. Asking it could hint that you might discriminate against a potential employee due to their accent or the fact that they may be from a different country. If language fluency is important in the role, ask candidates direct questions about which languages they are fluent in. You can also formally evaluate their communication skills as part of your interview process. Just don’t ask them if they’re native speakers or whether English is their first language.
7. “How Many Kids Do You Have?”
Even if you’ve gone in to the small talk zone with a candidate who has already mentioned having kids, don’t ask this. In fact, even if you’ve already related to each other about having kids, try to avoid asking any further questions around this topic. Asking candidates about their children or if they plan to have children can signal discriminatory hiring practices. Instead, you can ask if they have any commitments that might get in the way of their working hours.
8. “What Are You Currently Making?”
If your business is in NYC, Philadelphia, Massachusetts, Delaware, California, Oregon or Puerto Rico, there is a salary history ban. The ban is limited to certain areas — and sometimes only publicly held companies — for now, but this trend is likely to continue. So, if asking candidates about their previous salaries is one of your go-to questions, you may want to drop the habit sooner rather than later. Instead, ask candidates about their salary expectations.
Other Interview Practices That Can Get You Into Trouble
It’s also important to note that there are grey areas with interview questions. Some questions are not strictly illegal but can uncover information that’s illegal to discuss. To avoid this, stay away from topics like:
- Height and weight
- Financial stress
- Medical information
- Arrest records
- Military service
- Availability to work on weekends
You also can cross legal lines when you do the following things while interviewing:
Making Promises You Can’t Keep
When trying to win over your favorite candidate, it can be tempting to hint at all they could achieve and acquire while working for you, especially if you’re a small start-up with huge potential, but be careful. If you imply a specific career path or promise long-term job security, you could end up with a lawsuit. Don’t say things like, “I could really see you growing with my company. Who knows? If we do well, you could be VP of Marketing and build your own team in the next three years,” or “With your skills and our culture of internal promotion, you could happily work here for the rest of your career.”
Neglecting to Use a Standard Set of Questions for Every Candidate
Why is this bad? Because if a candidate finds out you asked them a question that you didn’t ask most other candidates, they’ll probably wonder why. And their deductions may lead them to believe you discriminated against them in your hiring decision. Asking only female accounting candidates about their availability to work longer hours at month end, for instance, points toward potential gender discrimination. Avoid these situations by using a regular list of questions that cover the basics. Only vary questions when it comes to specific items in a candidate’s background, skills, or experience.
How does the complaint process work? Job candidates have time limits for filing EEOC complaints against you. Candidates typically have 180 days. These candidates can file a job discrimination complaint by mail or in-person with the EEOC. Once their complaint is processed, they can also request a hearing. This is where a final decision is made about the discrimination claim.
If a job candidate files an EEOC complaint or a charge of discrimination against you, it’s terrible for your reputation, and the related legal battles aren’t easy on the wallet either. Avoid being accused of discriminatory practices by understanding the ins and outs of what is and is not allowed in interviews. It is possible to conduct your job interviews in a fair, legal manner and still land strong new hires. Who knows? Maybe you’ll even hire someone amazing — someone you might have overlooked otherwise.
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View Comments (120)
Interesting avoids:
Disability - If I need someone who can lift and move heavy objects, I need to know if the person has a disability that would preclude him from doing this.
Citizenship: Employers are required to have I-9 forms completed on all new hires. Isn't this getting into the citizenship status of the person?
Does these cautions apply to independent contractors?
Good Article
We're glad you think so, Marilyn! Thanks for reading SBA.
I am glad I have read this article. It's so important for HR to know.
We're glad you found it helpful, Cynthia! Thanks for the comment.
Great article for both anyone new in HR recruiting and those that have been in the HR business for many years, always good to make sure the state or city hasn't put new laws in place.
We're glad you liked the article, William. Thanks for the nice comment!
Nice article.
Thank you! We're glad you liked it.
I am so glad this article got reposted through Hartford’s E-blast. Reading the article, prior to being part of my own company, I repeatedly endured intrusive lines of questioning such as those highlighted (which do indeed betray the questioner's implicit biases.) I found this to be unnecessary and irrelevant to my work ethic and value as an employee. Yet reading through the comments, it would appear that many leaders did not agree with the messaging. Perhaps this is why I stopped working for today’s employers. Being an employee is not indentured servitude. It is a quid pro quo in which employees are either incentivized to bring their time and best to the company, or marginalized to the point of ineptitude/apathy. I now choose to lead by example and bring my best in order to empower those working with me (notice I do not use the word ‘subordinate’ or imply it on any level.)
Thanks for sharing!
Just more reasons, besides the tax laws, why I’ll never have employees again. It’s safer to just do everything yourself.
But then you are limiting your potential. While that sounds noble and it is admittedly hard to find a really great employee, they ARE out there. Out of about 11 secretaries I have had over the 18 years I have been in business, there is just ONE that I would be more than willing to pay double or triple anyone else's salary. She was amazing. While feeling the need to micro-manage the others, I actually felt slightly beneath my dear Lauren. She could do almost anything I could do... and some things, even better. She was worth every penny I paid her and then some. If she didn't move away to start her own family, I would have paid her anything she asked to stay. I truly felt comfortable to get away and leave my office in her hands and know that every last detail would be handled the way I would expect. Your company is only as good as it's weakest link. Have high standards and hold employees to them. Keep going until you find that needle in a haystack, and your company could be bigger, better and more successful than you even dreamed... with the right people along side of you.
Questions about salary history are now illegal throughout the state of New York for all positions, in both government and the private sector. Don't be tempted to share this information just to seem cooperative, as it's just a tactic employers use to determine the lowest salary you'll accept. It's better to arm yourself with knowing what others in your profession in that region are being paid, data most state labor departments provide.
How is it that some institutions can ask you any question they want, including all the illegal questions you mention here as "Illegal". Police department interviewers and background investigators ask you all of these questions and then some. Why do they have a waiver and the typical small business don't?