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customer relationship management

The Ultimate Guide to Finding New Customers for Your Business

In a perfect world, your customers would magically discover your small business with no effort required on your part —…

Top 5 Reasons Your Small Business May Be Losing Customers

Any small business owner knows that loyal customers are the best customers. They will continue to buy from your small business and…

How I Use A CRM System to Help Me Run My Small Business

My small business's customer relationship management (CRM) application is called Zoho CRM. Our CRM is our mission-critical system, a database that holds…

You Don’t Need to Manage Customer Relationships, Right?

Are you sure you don't need a customer relationship management (CRM) system? You're sure you don't need a database to…