Merchants: Your Customers Want Less You, More Technology
Want to provide a better experience for your in-store customers? You may want to try getting out of the way.…
Gene Marks
Bathrooms for Customers Only? You May Want to Reconsider
For as long as I can remember, most businesses seem to have had the same restroom policy: Bathrooms are for…
How Do You Handle a Late-Paying Client?
There are few things more frustrating for a small business owner than a client who refuses to pay on time.…
5 Rules for Succeeding on Social Media
The social media world has changed significantly over just the past few years —and it will keep changing in the…
Is Market Research Useful For a Small Business?
For many small business owners, market research serves as an important tool that enables them to predict their potential success…
Should You Give Yourself a Performance Review?
Providing performance reviews of your employees is never easy, especially when the employee in question is you! With so many…
When Should I Fire This Client? And What Should I Say? With Felicia Sullivan
While it's tempting to believe that a small business owner should be able to accommodate even the most demanding of…
5 Ways to Work More Efficiently With Your Tax Preparer
Here's the trick to make your accountant love you: Don't think about what she can be doing for you. Instead,…
How to Find More Clients for a Commercial Cleaning Service?
Are you interested in finding more clients for your commercial cleaning service? While advertising is definitely a key component in…
Should You Go Into Debt As a Small Business Owner?
I usually don't like to talk to people on planes, but for some reason I was drawn into a conversation…
My Startup Idea Can Be Easily Stolen. What Do I Do?
They say imitation is the sincerest form of flattery. Unfortunately, it can also mean big trouble if you are trying…