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Gene Marks

Is My Small Business’s Data Completely Safe on the Cloud?

As recently as five years ago, cloud-based software was relatively new. Bigger companies were migrating towards these systems, but many…

Employee Theft and Work Schedules

As a small business owner, should you turn your back on an employee who is stealing office supplies? How do…

10 Customer Service Statistics and Facts That Will Blow Your Mind

Every business owner wants to give the best service possible to their customers, but sometimes, we overlook how important customer…

Latest and Greatest Small Business Technology: Vol. 1

Are you a small business owner who's buried in your work and just doesn't have time to research the latest and…

5 Things You Need To Know About the Home Office Deduction

[This article has been updated to reflect the new tax law that went into effect on January 1, 2018] Let's…

3 Applications to Make Performance Reviews Easier

If you ever worked for a large company before starting your small business, you probably remember the rigid performance review…

5 Great HR Apps for Small Business That You’ve Never Heard Of

Hiring, firing, delegating, supervising – these are challenges faced by every business owner as a business expands. People are a…

The Biggest Customer Service Mistake Business Owners Can Make

Last week, I had lunch in a diner. As I was paying, I noticed a sign hanging behind the counter that…

Want to Generate New Leads for Your Business? Host Events

If you want to generate more leads for your small business, I have one word for you: events. That’s what…

Small Business Owners Favorite Quotes on Leadership

A lot of people like to share inspiring quotes. And there are many about leadership that have inspired me. But…

Growing Your Customer Base and Dumping Difficult Clients

Listen now to the latest episode of the Small Biz Ahead Podcast: Welcome to another episode of the Small Biz Ahead…