Memo Writing and Formatting: Everything You Need to Know
As your small business or organization grows, odds are that you’ll need to write plenty of short, concise and direct…
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What Are the Parts in a Business Letter?
If you own or run a small business long enough, the odds are that you are going to have to…
Business Letter Formats: How to Write a Business Letter That Gets Results
How to Format a Business Letter Communicating these days is about sending an email, typing out a text message or…
Bathrooms for Customers Only? You May Want to Reconsider
For as long as I can remember, most businesses seem to have had the same restroom policy: Bathrooms are for…
5 Rules for Succeeding on Social Media
The social media world has changed significantly over just the past few years —and it will keep changing in the…
How to Create Great Customers Service at Your Small Business
Learning how to deliver superb small business customer service can help you keep your customers happy, sail through mistakes without…
9 Website Fails That Could Cost Your Small Business New Customers
Your business website exists for one reason and one reason only: to make it easier for customers to find you.…
Find Perfect Valentine’s Day Gifts at Small Businesses Like Yours
With Valentine’s Day around the corner, you’re probably contemplating how to best express your love to those close to you.…
The Ultimate Guide to Finding New Customers for Your Business
In a perfect world, your customers would magically discover your small business with no effort required on your part —…
The Greatest Gift You Can Give to Any Customer
Someone recently asked me if I give thank you gifts to my customers. I do, but I'm not sure it's…