Is Small Business Saturday for Hype or for Real?
When American Express announced its very first Small Business Saturday back in 2010, I, for one, didn't think much of…
Marketing
3 Golden Rules for Getting More People to Read Your Newsletter
One of the things that perplexes me is why every business doesn't send a regular email newsletter. Do you send…
Small Business Cyber Monday Gift Guide: Find a Perfect Gift
Cyber Monday 2023 Holiday Gift Buying Guide The holidays are a time of celebration, but they also can be a…
What Is the Enclosure Notation in a Business Letter?
Are you familiar with the enclosure notation when writing a business letter? If you're a business owner, you should be.…
Memo Writing and Formatting: Everything You Need to Know
As your small business or organization grows, odds are that you’ll need to write plenty of short, concise and direct…
What Are the Parts in a Business Letter?
If you own or run a small business long enough, the odds are that you are going to have to…
Business Letter Formats: How to Write a Business Letter That Gets Results
How to Format a Business Letter Communicating these days is about sending an email, typing out a text message or…
Bathrooms for Customers Only? You May Want to Reconsider
For as long as I can remember, most businesses seem to have had the same restroom policy: Bathrooms are for…
5 Rules for Succeeding on Social Media
The social media world has changed significantly over just the past few years —and it will keep changing in the…
How to Create Great Customers Service at Your Small Business
Learning how to deliver superb small business customer service can help you keep your customers happy, sail through mistakes without…